Suhaila Creation site owned by Suhaila Faeq Hafez Trading entity Commercial Register No. 4031244770 welcomes you, informing you that you will find below the terms and conditions governing your use of the Suhaila Creation website and all the legal effects that result from your use of the site’s services on the web, as the use of any person of this website is considered the approval and acceptance of it with his full considered legal eligibility to all of its provisions and articles and it constitutes as a confirmation of your commitment to abide by its regulations and what is mentioned in it, and this agreement is valid and effective once you agree to it and start registering on Suhaila Creation website according to The fifth and tenth articles of the Saudi Electronic Transactions Law.
Article 1 - Introduction and Definitions:
- The above introduction is an integral part of this agreement. You will also find below the semantics and definitions of the main terms used in this agreement:
- (Suhaila Creation) means the Suhaila Creation website which these are the terms and conditions of.
- (Designer) means every user who registers in Suhaila Creation to display his products on the Suhaila Creation website, whether he is a natural or legal person.
- (customer) means by this phrase every customer who buys the product from the designer, through the designer's webpage, which was established on Suhaila Creation.
- (Agreement) This phrase means the rules, terms and conditions for using Suhaila Creation online, that is, all the terms and conditions of this agreement, which govern and regulate the relationship between the parties to this agreement.
Article 2 - Designer Legal Eligibility:
- The designer declares that he has a legal capacity considered legally, and that his age is not less than eighteen years, as is considered in the laws and regulations followed in the Kingdom of Saudi Arabia, and that he is knowledgeable enough to display his products on the Suhaila Creation website and benefit from the services provided through the website .
- The designer declares that he is properly qualified and that he does not suffer from any symptoms of ineligibility.
- In the event that the designer registers as an institution or company, or any other legal form, this institution, company, or legal form, he must have the legal and valid capacity and authority necessary to display his works on the Suhaila Creation website.
- The designer agrees that in the event that he violates this article "the designer's legal capacity", he will bear the consequences of this violation in front of customers or others, as the Suhaila Creation site has nothing to do with the designer's dealings with the customer or others in legal, regulatory and legitimate terms, and the Suhailacreation website is also entitled in this case to hold the designer accountable under the provisions of contractual liability, and his claim for compensation for the damages that may arise as a result of this violation, as such damages may affect Suhaila Creation in its reputation before other merchants or customers or in front of others.
Article Three - Nature of Suhaila Creation's commitment:
- The mission of the Suhaila Creation website is merely to provide electronic support tools, by providing the opportunity for designers to display their products regularly on the Suhaila Creation site, as the commitment of the Suhaila Creation site under this agreement is only to provide the opportunity for designers to display their products and designs on the Suhaila Creation site and Putting products in front of customers.
- The SuhailaCreation website may provide other services to the designer or the store, such as marketing support services or guidance and counseling services. It may also provide electronic payment gateways through the Internet, and all Suhaila Creation services are subject to the articles, terms and provisions of this usage agreement.
- Suhaila Creation is not obligated to complete the sale of products or services between the customer and the designer, as its commitment ends to providing services for displaying products on the website and this does not harm other services that Suhaila Creation may provide, such as payment method services or any other services.
- All transactions that take place between the designer and the customer have nothing to do with SuhailaCreation’s person, and SuhailaCreation is not responsible for it, as this deal is an independent contractual relationship subject to the agreement concluded between the designer and the customer. Accordingly, if the customer fails to pay the price of the commodity or product provided by the designer, there is no relation to Suhaila Creation or those in charge of it of these violations.
- All the transactions that take place between the designer and service providers (third-party services) that may be provided by Suhaila Creation to connect with their services or offer their services for the designer and the customer to benefit from them have nothing to do with Suhaila Creation, as this deal is a contractual relationship independent of Suhaila Creation and subject to the agreement Accordingly, if one of the parties fails, abstains, or does not comply with the implementation of his obligations that have been agreed upon or does not implement them as required, then Suhaila Creation is not responsible for what results from these actions, and is not responsible for any violations that occurs or is committed between the designer and the service provider.
- You know that Suhaila Creation is a technical electronic platform on the Internet that allows the designer who agrees to this agreement to display his products on the website, and to practice his activity through the website, and its mission ends at this point. Suhaila Creation has no responsibility for the designer's violations in violation of the provisions of this agreement, and Suhaila Creation has no relationship with regard to the dealings that take place between the designer and the customer.
Article 4 - Regulations for displaying products on the website:
- Any person who has the legal capacity considered in law may display his products in accordance with the rules and provisions of the usage agreement, in particular “Article 2 Designer legal eligibility” and based on the assessment and decision of Suhaila Creation website.
- The goods and designs displayed on the Suhaila Creation website must not violate the laws and regulations in the Kingdom of Saudi Arabia, and the designer is obligated to clarify what the specifications of the goods and designs he exhibits are, and what products he offers or sells, and the Suhaila Creation site disclaims responsibility for the designer's violation of the provisions of The laws in the Kingdom of Saudi Arabia and public morals, and the Suhaila Creation website always maintains the right to refuse the registration of any designer who does not comply with the laws and regulations in the Kingdom of Saudi Arabia or the provisions of this agreement, and therefore the designer declares according to the provisions of the agreement that his designs and products do not violate the public order In the Kingdom of Saudi Arabia or Islamic regulations.
- No person shall have the right to use the Suhaila Creation site if his membership is canceled or his subscription is canceled by Suhaila Creation or pursuant to orders or court rulings.
- In the event that any user registers as a corporation, company, charitable organization or legal entity, the institution, company or registered entity shall be bound by all the rules and provisions mentioned in the usage agreement for the Suhaila Creation site.
- All designers should adhere to all applicable laws to regulate trade over the Internet, as well as adhere to the information crime system, the regulations of the Ministry of Commerce and Investment, the electronic dealings system, the e-commerce system, and take into account intellectual property regulations.
- The designer declares that before registering on the Suhaila Creation website, he has verified the fulfillment of all procedures and requirements required by the official authorities in the Kingdom of Saudi Arabia and has fulfilled all these procedures and requirements to practice his activity and display his designs.
- In the event that the designer applying for joining and presenting his designs is an individual "natural person", then he is also obligated to verify the requirements required by the official authorities and provide them according to the nature of the designer's activity, as the individual acknowledges that he is committed to these conditions and is obligated to provide and equip them, and the individual is also obligated to providing his national ID number and other necessary information and documents requested by the Suhaila Creation website.
- In the event that the applicant to join the Suhaila Creation website and display designs on the site represents a commercial establishment, company, charitable institution, or legal entity, then the Suhaila Creation site must be provided with all information and supporting documents, such as the commercial registry and any other documents of the designer required by Suhaila Creation for registration and identification or the designer legally.
- The designer must abide by the registration obligations specified in “Article Five - Accounts and Registration Obligations”, and all the rules and provisions of the usage agreement.
Article 5 - Accounts and Registration Obligations:
- Once the application to join the Suhaila Creation site is submitted, the application is sent to the management of the Suhaila Creation site for approval and acceptance. When Suhaila Creation website approves the request to join the site, you are required to disclose specific information and choose a secret user name and password to use when entering the site’s services. After activating your account, you will become a user of the Suhaila Creation services, and by that, you have agreed to:
- You are responsible for maintaining the confidentiality of your account information and the password, and you agree to inform Suhaila Creation immediately of any unauthorized use of your account information with Suhaila Creation or any other breach of your confidential information.
- Suhaila Creation will not be responsible in any way for any loss that may happen directly or indirectly to you, whether moral or material, as a result of disclosing your username or login password information or in case of misuse of the page.
- You are obligated to use your webpage yourself, as you are fully responsible for it, and if someone else uses it, this means that you have authorized him to use the page in your name and for your account, unless the designer informs Suhaila Creation administration to the contrary.
- When using Suhaila Creation, you are obligated to use it with all seriousness and credibility, to abide by the rules and provisions of the usage agreement, and to adhere to the legal controls in force in the Kingdom of Saudi Arabia, and you are obligated to compensate Suhaila Creation for any direct or indirect losses that may be caused to it as a result of any use that is Illegal or unreal or unauthorized for your account by you or by any other person who obtained the keys to access your account on the site, whether it was for the completion of services using the username and password or as a result of your negligence to maintain the confidentiality of the username and password, and whether with your authorization or without authorization.
- You are obligated to disclose true, correct, updated, complete and legal information about yourself as required during registration with the Suhaila Creation website, and you are obligated to update your data in the event that it is changed in reality or in the event that it is needed.
- That you do not include in the username any of your contact details such as email addresses, phone numbers, or any personal details, or any phrase indicating a personal or commercial relationship between you and Suhaila Creation.
- That you do not put anything indicating in your store any direct or indirect relationship between you and Suhaila Creation, as Suhaila Creation has nothing to do with what you do on your page and it is not responsible for your activity.
- You will be obligated to keep the registration data and always update it to keep it true, correct, current, complete and legal, and if you disclose information that is not true, incorrect, incomplete, illegal, or contrary to what is stated in the usage agreement, then Suhaila Creation has the right in stopping, freezing or canceling your membership on the site, without harming other Suhaila Creation rights and legitimate means to recover its rights and protect the rest of the designers.
- Suhaila Creation has the right at any time to conduct any investigations it deems necessary, whether directly or through a third party, and to ask you to disclose any additional information or documents of any size to prove your identity or ownership of your money or your account.
- In the event that you do not comply with any of the above, then Suhaila Creation has the right to suspend or cancel your membership or block you from accessing the website services again. It also reserves the right to cancel any unconfirmed and unverified accounts, operations or accounts that have been inactive for a long period of time.
Article Six - Electronic Communications and Official Means of Communication:
- The designer in Suhaila Creation agrees to communicate with him via e-mail, or through Suhaila Creation management to broadcast public messages to all designers or to specific designers upon entering their accounts within Suhaila Creation. The designer at Suhaila Creation also agrees that all agreements, advertisements, data and other communications that provided to them electronically act in place of their written counterparts, which is a stand-alone argument, in meeting legal needs.
- During the period of your membership with the site, Suhaila Creation will send promotional emails to inform you of any changes, procedures or new advertising activities that may be added to Suhaila Creation.
Article Seven - Amendments to the Agreement on Use and Fees:
- You know and agree that Suhaila Creation will inform you of any amendment to this Agreement, according to which your obligations will be doubled or your rights diminished according to any amendments that may be made to this User Agreement.
- You agree that Suhaila Creation has the absolute power and without liability to make any fundamental or subsidiary amendments to this agreement, and designers are informed of this modification by any technical means provided, and this may be by e-mail or broadcasting a public message for all designers, Suhaila Creation provides technical means to show the designer's acceptance of this modification, and this acceptance is legal and binding on the designer of the provisions of the agreement, including the amendments.
- In the event of objecting to any amendment to the usage agreement, this may be an obstacle to entering the page, as to benefit from the services of Suhaila Creation, you must agree to this agreement and any amendment that occurs to it. Therefore, in the event that the amendment is not accepted, Suhaila Creation hopes that you will stop using its services, as simply by entering your account in Suhaila Creation or using Suhaila Creation is your acceptance of the amendments and complete consent, and Suhaila Creation is happy to answer your inquiries regarding this agreement and receive any suggestions that the designer sees.
- All fees are calculated in Saudi riyals, and the designer shall pay all the fees due in addition to any other expenses added by Suhaila Creation, provided that payment is made by the approved and specified means available through Suhaila Creation.
- Suhaila Creation reserves the right to add, increase, decrease or deduct any fees or expenses in accordance with the rules and provisions of the usage agreement, for any of the designers, whatever the reason for their registration.
Article Eight - Fees and payment services for designers in Suhaila Creation:
- Suhaila Creation requires that payments be made directly between the designer and the customer, and through their own bank accounts, and there is no relationship at that time for Suhaila Creation between the Designer and customer.
- There is no relationship between Suhaila Creation and the Cash on Delivery method, as this payment method is subject to the relationship between the customer, the designer and the service provider if applicable.
- It is possible for Suhaila Creation to provide through its partners a payment system for payments in Suhaila Creation. It can be done entirely online through the payment options available on Suhaila Creation or through any payment method that Suhaila Creation provides from time to time.
- The provision of Suhaila Creation for online payment service through the site is for the purpose of facilitating and preserving the rights of designers.
- The designer is obligated to determine the price of the service or goods that he offers on his page according to the recognized market value. Suhaila Creation has nothing to do in any way with miscalculation of the cost of the products or designs presented in the pages on Suhaila Creation, as estimating them in a commercially accepted form is a commitment is the responsibility of the designer.
- Suhaila Creation management has the right to cancel, amend or change any of the payment methods it has made available on Suhaila Creation.
Article Nine - Your personal information and transaction details information:
- You have no objection to granting Suhaila Creation an unlimited, universal, permanent and irrevocable right, exempt from fees, and licensed to use personal information or materials or other things that you provided or provided to the site or announced on the site by joining it or establishing your page Through the forms designated for communication and registration, or through any electronic message or any of the communication channels available on the site for the aim of achieving any of the interests that the site sees.
- You are the only one responsible for the information that you send or publish, and the role of Suhaila Creation is limited to allowing you to display this information through Suhaila Creation and through its advertising channels.
Article Ten - The designer's obligation to abide by the laws and regulations in the Kingdom of Saudi Arabia:
- In the event that any of the designers violates what is mentioned in the tenth article, he acknowledges the right of Suhaila Creation to take any of the following measures, which are, for example, but not limited to: alerting, stopping the service ... etc.
Article Eleven - Rights:
- All content on Suhaila Creation, whether electronic or otherwise, written or unwritten, including but not limited to: written and unwritten texts - graphic designs - technical ideas - logos - presentations - button icons - icons - audio clips - data - and the electronic software are the property of Suhaila Creation and its rights are reserved to Suhaila Creation, and no-one has the right to use it in any way, whether it is direct or indirect use or by a third party.
- The management of Suhaila Creation warns that it will take necessary action against the abuse and infringement of any of Suhaila Creation's rights or intellectual property.
- Suhaila Creation shall not be held responsible in the event of infringement of the intellectual property rights owned by the designers who are members of the site and who are registered with it.
Article Twelve - Intellectual Property:
- Suhaila Creation management respects the intellectual property rights of the designers, which they created through their designs, whether it was owned by them before the establishment of the page and the store or after its establishment.
- The designer respects the intellectual property rights of Suhaila Creation, which includes Suhaila Creation itself, and its designs, words, logos and other symbols of Suhaila Creation or shown on Suhaila Creation, as Suhaila Creation, and every right that follows Suhaila Creation, are rights protected by intellectual property rights. Trademark laws are the exclusive property of Suhaila Creation, and in no case may they infringe or use them without authorization from the management of Suhaila Creation.
Article Thirteen - Customer:
- In the care of Suhaila Creation for the rights of customers, despite the fact that the customer is not a party to this agreement, and in order to achieve one of the most important objectives of Suhaila Creation and to provide a high-quality service for everyone, and in order to ensure that customers receive all their purchases properly, Suhaila Creation explains the following to the designer:
- In the event that the customer purchases goods using one of the payment methods available on Suhaila Creation, and has not received his goods or received goods that differ from the specifications mentioned on the store page, then the customer has the right to inform Suhaila Creation and Suhaila Creation has the right to take the action it deems appropriate about it on the designer who has violated the rules of this agreement, in accordance with the rules of this agreement. However, Suhaila Creation is not legally responsible for this breach by the designer in front of the customer, as it is not a party in the relationship between the customer and the designer, but it does so for the sake of improving the quality of Suhaila Creation and the designers on the site.
- the customer has to review his purchases before receiving to ensure that they are sound and identical to what was purchased, as Suhaila Creation is not responsible for the relationship between the customer and the designer.
- Suhaila Creation is not obligated in any way according to this article and this clause to take a reaction to the customer's complaint. Rather, the site's reaction to the customer's complaint is subject to the pure intent of Suhaila Creation and according to what it deems appropriate, in accordance with the rules of this agreement and in a way that preserves its commercial and economic interest and reputation, and in any case, Suhaila Creation may take some measures against designers who deliberately deceive, shade, or deceive the customer, such as: freezing the designer's membership or drawing the designer's attention to not repeating this matter or obligating the designer to compensate the customer, and that is. Due to Suhaila Creation's intent to preserve and protect the rights of all designers.
Article 14 - Suhaila Creation Responsibility:
- Suhaila Creation is not responsible in any way for any unsatisfactory or late performance by designers, shipping companies, electronic payment gateways or banks, or customers' failure to pay, nor for any losses, malfunctions or delays, due to unavailable or unavailable goods. Delayed delivery or lack of quality of service provided by the designers.
- Suhaila Creation shall not accept any claims arising from errors or negligence, whether directly, indirectly, accidentally or through a third party.
- Suhaila Creation does not bear any claims or responsibilities that arose as a result of financial losses, defamation, defamation, or any damages that arise as a result of misuse, misuse, or inability to use Suhaila Creation and Suhaila Creation does not bear any responsibilities or claims in such cases.
- Suhaila Creation or its officials, employees or owners are not responsible for any claim, dispute, costs, damages, any liability, or any direct or indirect loss of any party arising from an act carried out by one of the registered designers or users of the site.
- Suhaila Creation, its employees, its owners and its representatives and their representatives have nothing to do with any liability related to a sound and legitimate product or design that is authorized in accordance with the laws and regulations of the Kingdom of Saudi Arabia and is used for illegal and irregular purposes, and no person or party has the right to recourse to Suhaila Creation for any lawsuit Or a claim or compensation for the aforementioned misuse, as all products or designs presented in Suhaila Creation are submitted by designers.
- Suhaila Creation, its employees, its owners and whoever represents it and represents them have nothing to do with any illegal or irregular activity carried out by the designer, or any activity that violates the laws and instructions followed in the Kingdom of Saudi Arabia, where the responsibility of Suhaila Creation is limited only to providing and providing electronic support tools represented in making available The opportunity for designers to display their products and designs on the Suhaila Creation website.
- Suhaila Creation management notes to all designers that in the event that it notices any suspicious activities that are being planned or are being committed or that took place on Suhaila Creation, it will advance to inform the relevant authorities about these activities. It is not responsible in any way for these violations that are carried out without the knowledge or notice of Suhaila Creation.
Article Fifteen - Confidentiality of Information:
- Suhaila Creation informs you that the World Wide Web (the Internet space) is not a secure means, and the confidentiality of personal information cannot be 100% guaranteed in the Internet.
- Suhaila Creation takes high-quality (tangible, organizational and technical) standards to protect designers and customers and prevent unauthorized persons from accessing and storing the designers' personal information or designs.
- Suhaila Creation has no control over the actions of any third party, or others, such as other internet pages linked through links to the site or third parties claiming to represent you and others.
Article Sixteen - Cancellation of the designer membership:
- Designers cannot unsubscribe from any of the packages on the Suhaila Creation website, and the amounts paid to Suhaila Creation for taking advantage of the packages offered on Suhaila Creation and displaying their designs on the site are non-refundable.
- Suhaila Creation will send a notice to the designers 7 days before the end of their subscription period on the Suhaila Creation website, to notify them if they want to renew the subscription or not.
- Suhaila Creation, according to the usage agreement and according to the laws and regulations in the Kingdom of Saudi Arabia, may resort to a temporary or permanent suspension of the designer, withdraw and cancel the designer's membership, or limit the designer's capabilities to access the services of Suhaila Creation, in the event:
- Violating the rules and provisions of the usage agreement.
- If Suhaila Creation cannot authenticate any of the designer information provided to it.
- If Suhaila Creation decides that the designer's activities are against the law, or that the designer's activities may cause other designers or Suhaila Creations to trouble or legal violations.
- Suhaila Creation, according to its assessment, may resort to re-activating the suspended designers, as the designer who has suspended his activity permanently or his membership has been canceled may not be able to register or restore his account in Suhaila Creation or use the site in any way whatever the circumstances, until his re-activitation in Suhaila Creation by the management of Suhaila Creation, however, if the designer violates this agreement of use, then Suhaila Creation reserves the right to recover or claim any amounts owed to Suhaila Creation from the designer and any losses or damages caused by the designer to Suhaila Creation as well the fact that Suhaila Creation has The right to take legal action or resort to the judicial authorities in the Kingdom of Saudi Arabia against the designer, as Suhaila Creation deems appropriate.
- Suhaila Creation does not waive its right to take appropriate measures against any violation that occurs to the rules and provisions of the use agreement and other similar acts of violation, as well as Suhaila Creation does not undertake to take any measures against any violation that occurs to the use agreement, but this matter is subject to the discretion of the management Suhaila Creation and its legal department.
Article seventeen - Payment, sale and purchase transactions:
- The designer is committed to managing his page well, in a way that preserves the customer and does not create a conflict between him and the customer.
- The designer is obligated to manage the payment, sale and purchase operations in the event that they are made on his page through the payment methods specified in this agreement independently and outside the Suhaila Creation website.
- Suhaila Creation notes that it has nothing to do with any dispute that may arise between the customer and the designer, and Suhaila Creation has nothing to do with any default that the customer gets towards the designer, whether by default or otherwise.
- The designer agrees and acknowledges that he will not make false or manipulative purchases on Suhaila Creation, and will not use a false name or any unreal personal information, or use a credit card that does not belong to him without a purchase authorization, as Suhaila Creation has the right to take action Appropriate legal action against anyone who conducts fraudulent operations of this kind.
- Suhaila Creation reserves the right to impose any fees on designers as a result of their operations within Suhaila Creation, and the fees may be, for example, but not limited to: government agency fees, bank fees, administrative fees or any other fees that Suhaila Creation is required to pay as a result of the designer's activity.
Article Eighteen - Unauthorized contents and products:
- Suhaila Creation is strictly forbidden to sell the following products and designs, which are, for example, but not limited to: any infringing product or random product, any product that may lead to any physical or psychological harm in any way, any stolen or counterfeit content or designs, and everything that violates Intellectual property and publishing rights.
Article Nineteen - the Saudi information crimes system:
- Designers are obligated not to violate any of the provisions of the Saudi Information Crimes Law, and in the event that they violate the provisions of the Saudi Information Crimes Law, this is subject to their pure responsibility and management, and there is no responsibility for Suhaila Creation as a result of the designer or customer violating the applicable regulations, as the designer is fully responsible for his page and his dealings with customers, and Suhaila Creation always has the right to take what it deems appropriate for any designer or user who violates the provisions of the Saudi Information Crime Law, whether by informing the official authorities or simply closing the designer's web page or canceling the designer's membership at Site.
Article Twenty - Restriction of Entry or Membership:
- Without prejudice to other rights of designers, Suhaila Creation can suspend or cancel the designer's membership or restrict the designer's access to the website services at any time without warning for any reason, and without limitation.
Article Twenty One - Guarantee:
- Suhaila Creation does not guarantee the repair of faults and does not guarantee that the products offered by the designers are free from any other defects. Rather, the designer guarantees them in the case of mentioning the warranty and its duration by describing the product, and the designer must adhere to good quality in provided in his page.
- The designer shall establish a return and exchange policy that pertains only to him, and he must abide by the provisions of the electronic commerce system and other applicable regulations related to security or electronic commerce.
Article Twenty-Two - Responsibility of the Designer:
- The designer agrees to assume responsibility and protect Suhaila Creation or its employees or its subsidiaries from any damage that may occur to Suhaila Creation as a result of the designer's violations, and is committed to lifting any damage or preventing any damage that may be caused to Suhaila Creation or its employees or to one of them as a result of claims or losses or breakdowns, costs, expenses, or fees that resulted from misuse of the designer or misuse of the designer, which resulted in a breach of the usage agreement or regulations and laws in the Kingdom of Saudi Arabia, infringement of the rights of a designer or third parties, or a complaint from a designer or third parties.
Article Twenty Three - Relationship and notices between Suhaila Creation and Designers:
- None of the rules and provisions of this usage agreement include an indication of the existence of a partnership between any designer and Suhaila Creation, and in no case does Suhaila Creation allow any designer to directly or indirectly indicate or dictate the existence of a relationship of any kind, whether direct or not. Directly between him as a designer and Suhaila Creation or its management, and that any notices the designer wishes to send to Suhaila Creation, he must send them via e-mail and Suhaila Creation responds to the e-mail. You, as a designer, agree that any notices sent to you by Suhaila Creation will be delivered to you by the e-mail that you provided Suhaila Creation with during the registration process.
Article Twenty Four - Transfer of Rights and Obligations:
- You, as a designer, do not have the right to object to the actions of the Suhaila Creation administration regarding Suhaila Creation, whether these actions are, for example, but not limited to: affecting the entity of Suhaila Creation or its obligations, ownership, responsibilities, technical actions or administrative actions related to Suhaila Creation, and it is not binding on Suhaila Creation will inform you, and for Suhaila Creation if it sees the importance of informing you of any of these behaviors, it should inform you according to its pure will, in accordance with the rules and provisions of the usage agreement.
Article Twenty-five - applicable law and legislation:
- This usage agreement is governed and drafted according to the laws, regulations and legislation in force and in force in the Kingdom of Saudi Arabia, and it is fully and completely subject to the legislation in force of the authorities in the Kingdom of Saudi Arabia.
Article Twenty Six - Rules that a designer must follow when dealing with a customer:
- The designer shall, when dealing with the customer, be committed to honesty and integrity.
- When dealing with the customer, the designer is bound to adhere to good morals.
Article Twenty Seven - Paper and electronic promotional publications and special offers for Suhaila Creation:
- The rules and provisions of this usage agreement apply to all promotional paper and electronic publications across various publishing platforms and through various social media platforms.
- The aforementioned brochures and publications are a promotional tool for Suhaila Creation.
- The publications are subject to change and are not binding on Suhaila Creation regarding fixed prices for services or offers, and price changes are subject to the changes that occur to Suhaila Creation or designers.
- Any offers made by Suhaila Creation are temporary offers and are determined by a specific period of time. Suhaila Creation is not obligated to extend the period of time or continue in the specified period of time as he has the right to suffice or determine the entitlement of any designer to this offer or cancel this offer in any time.
Article Twenty-Eight - Strategic and Logistical Services (Third Party Services):
- According to the rules and provisions of this usage agreement, Suhaila Creation may provide some strategic or logistical services through a third party or third parties, and these services may be, for example, but not limited to: the services of shipping companies and the delivery of products.
- Suhaila Creation informs you that its provision of strategic or logistical services is nothing but a facilitation and cooperation from it and to assist the users of Suhaila Creation.
- Suhaila Creation informs you that he is not fully responsible, directly or indirectly, for any actions taken by any third party and that what it does is merely a link between the designer and the service provider (the third party).
- Suhaila Creation informs you that the request for this service is not mandatory, but this matter is due to the intent and need of the designer, and when the designer uses the services of the third party available at Suhaila Creation, Suhaila Creation releases its responsibility for this relationship as this relationship has its independent provisions that are made between the designer and the party the third.
- Some strategic and logistical service providers set their own requirements or costs of their own, and Suhaila Creation does not have any authority over these requirements or these costs. Therefore, Suhaila Creation advises its registered designers to review the terms of the service provider (the third party) and the costs of its services before confirming Request service.
Article Twenty Nine - Technical Support:
Under the rules and provisions of this usage agreement, Suhaila Creation provides some technical support services to designers, for example:
- Providing the opportunity for designers on Suhaila Creation to communicate with the technical support team of Suhaila Creation through the means of communication available on the website and to express their opinions or suggestions in order to help the work of the pages on the site and solve the electronic technical issues that may arise on the page.
Article Thirty - Dispute Resolution:
- According to the rules and provisions of this agreement, in the event of a dispute, the dispute is resolved through conciliation, negotiations or friendly settlement, and in the event that the dispute continues, it is resolved through the competent authorities in the Kingdom of Saudi Arabia.
Article Thirty One - Dispute Resolution Policy between Customer and Designer:
- Suhaila Creation hopes that in the event of a dispute between a customer and a designer, you will follow the following steps:
- The first step: Submit a complaint via the link provided for that in Suhaila Creation or any means of communication on the website, then Suhaila Creation will refer the complaint to the concerned designer for resolution.
- The second step: In the event that the designer does not respond to the customer and the complaint is closed within ten days, the customer will be provided with the designer's data in order to submit a complaint to the Customer Affairs Department at the Ministry of Commerce, as it is the government agency concerned with customer complaints.
Article Thirty Two - General provisions:
- In the event that any provision contained or a clause mentioned in this usage agreement is canceled, or that there is any material contained or any clause in the usage agreement is no longer effective, such an order does not nullify the validity of the rest of the articles, terms, rules and provisions contained in the usage agreement and remain in effect until Another notice from Suhaila Creation management.
- This use agreement - which is amended from time to time as necessary - constitutes the mechanism of work, understanding, agreement and contract between the designer, his page and Suhaila Creation only, and the designer and the store are bound to abide by the provisions of this agreement, and the designer agrees to bear in mind the following:
- This usage agreement is valid for all designers and beneficiaries of the services of Suhaila Creation, which organizes the relationship, which is the contract between the designer and Suhaila Creation only, regardless of any legal form, legal, institutional, commercial or charitable entity that the designer takes. As for the relationship between the designer and the customer, it is subject to an independent legal relationship and has its own controls that are ongoing between them.
- The designer must draw up his own usage agreement, provided that it is in accordance with the provisions of the laws and regulations in force in the Kingdom of Saudi Arabia, and in particular the electronic transactions system, the electronic commerce system and other regulations related to the designer.
- No person - other than the Suhaila Creation Administration - has the right to impose any articles, clauses or provisions in the Suhaila Creation usage agreement, and Suhaila Creation may receive designers ’suggestions regarding this agreement.
- If the usage agreement is translated into any other language, whether on Suhaila Creation or otherwise, then the Arabic text of the usage agreement remains the original in all dealings.
- This usage agreement shall not be canceled or amended except by a decision issued by the Suhaila Creation management.